Are you a results-driven leader with a passion for people, service, and performance? Do you thrive in a fast-paced, customer-focused environment? If so, we’d love to hear from you!

We are seeking an Assistant Manager to support our new store opening at the Gatwick airport, North terminal, in mid-October / beginning November, with energy, ambition, and heart. This is your chance to play a key role in a vibrant store where the team feels like family, guests feel like friends, and success is celebrated together.

What You’ll Be Doing

As our Assistant Manager, you will:

· Support the General Manager to achieve sales growth and profitability.

· Drive high performance through training, coaching, and developing the team.

· Help create a fun, engaging, and supportive workplace culture.

· Deliver consistently high standards in food safety, hygiene, and cleanliness.

· Ensure every guest receives exceptional service every time.

· Protect the store’s profit through accurate labour, stock, and waste control.

· Help execute strategic plans and ensure operational excellence.

· Support company initiatives.

What We’re Looking For

We’re after someone who:

· Is ambitious, passionate, and enthusiastic about leading others.

· Brings energy, positivity, and strong communication skills to the team.

· Thrives under pressure and leads with a “can-do” attitude.

· Is a star performer with a genuine love for guest service.

· Has strong organisation skills and attention to detail.

· Wants to learn, grow, and make a real impact.

Essential Skills & Experience

· Previous experience in a leadership role (hospitality preferred).

· Previous experience working in the airport (airside preferred)

· Strong command of English, both spoken and written.

· Proven ability to support KPI achievement and drive performance.

· Knowledge of health & safety, food hygiene, and operational processes.

· Ability to use systems (e.g., Stint, FNB, Trail, Vita Mojo, Asana, Platopus) is an advantage.

Why Join Us?

· Be part of a growing brand with a values-driven culture.

· Enjoy a buzzing workplace that’s both fun and rewarding.

· Great development opportunities – we love to promote from within.

· Bonus scheme, team perks, and a supportive leadership team.

Apply today and take the next step in your leadership journey with us at Tossed. Let’s grow together!